terms of use

introduction

We welcome you to visit Kitty Store for all cat and pet supplies. The terms and conditions have been formulated to provide protection for us, our valued customers and any visitor who uses this site. Please read the following terms carefully before using the site. Making a purchase through the site means that the user agrees to the terms and conditions below.

  1. Trademarks and Copyright

All intellectual property rights, whether registered or unregistered, in the Site, and all information and designs contained on the Site, are the property of Kitty Store, including but not limited to text, graphics, software, images, logos, and the selection and arrangement thereof, as well as all software compilations, source codes and underlying programs. The contents of the Site may be used for personal use only and not for commercial purposes, and all contents of the Site are protected by copyright as a collective work subject to copyright laws.

  • Disclaimer
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    At Kitty Store, we take special care to ensure that the description and explanation of the product when published are completely correct. However, we do not accept any responsibility for the unclear image of the product, for example, due to the type of browser, computer system or software used by you. Return and exchange requests will not be accepted unless there are material errors in the description of the goods or their prices as advertised on this site. We also disclaim all warranties and do not accept any responsibility for any misunderstanding and misuse of the information contained in any of the materials on this site and the resulting losses or the like.

    1. Typos

    The materials displayed on the Kitty website may contain technical, typographical or photographic errors. We at Kitty Store do not guarantee any of the materials on the site in terms of accuracy, completeness or up-to-dateness. In the event that a product is listed by mistake at an incorrect price, Kitty Store reserves the right to refuse or cancel any order for a product placed at this incorrect price, whether or not such order has been confirmed. If the payment process is completed and your order is cancelled, we will return the full amount to your account.

    1. Third Party Links

    In an effort to provide more information to our visitors, you may find some links to sites operated by third parties. Kitty Store does not have control over these sites, all of which have separate privacy policies and data collection practices. These links are provided for your convenience, and you access them at your own risk.

  • privacy policy
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    Kitty Store provides the necessary guarantees to the site users to maintain the privacy of their data, as the data is considered confidential and private and will not be shared in any way or used outside the specified framework, and the users’ private information is secured and encrypted using special software technologies.

  • Payment
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    Kitty Store offers several major payment methods, including cash on delivery, credit cards, and PayPal.

    1. shipping
      Kitty Store will ship the order to the address provided to us once the payment process is completed. Shipping takes from one to three business days maximum depending on the area of ​​residence in the Kingdom of Saudi Arabia (unless otherwise written in the product description). The shipping fee is 20 riyals, and if the purchases are worth more than 200 riyals, shipping is free.
    2. Damaged products

    Kitty Store guarantees that all cat products and supplies are new, unused and undamaged. However, if there is any damage to the product, please notify us within three days of receiving the product. Kitty Store will replace the product at no cost if manufacturing defect is proven. For more information, please visit our Exchange and Return Policy.

    1. Refund and Exchange

    At Kitty Store, we strive to ensure that our customers are completely satisfied with the products we provide to you. We accept a full refund when purchasing through our online store, provided that the products are guaranteed not to be used or damaged, i.e. the products are in their original condition. For more details, please review the terms of the return and exchange policy on our website

  • Notification of changes
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    Kitty Store reserves the right to change, modify, add or remove portions of these Terms and Conditions of Use at any time. Changes will be effective when posted on the Site.